Terms & Conditions

Effective Date: March 22, 2025

These Terms of Service ("Terms") govern your access to and use of the online reputation management software and related services (the "Service") provided by [Your Company Name] ("we", "us", or "our"). By using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

1. Eligibility and Registration

To use the Service, you must be at least the age of majority in your province or territory and have the legal authority to enter into a binding agreement. You agree to provide accurate and complete information when registering and to keep such information up to date.

2. Use of the Service

You may use the Service solely for your internal business purposes in accordance with these Terms and all applicable laws. You are responsible for all activity that occurs through your account.

3. Client Obligations

As a condition of using the Service, you agree to:

• Use the Service in good faith and for its intended purpose of collecting, managing, and responding to customer reviews.
• Obtain all necessary consents from your customers prior to submitting their personal information to the Service.
• Apply private feedback received through the Service in a timely and reasonable manner.

4. Prohibited Conduct

You agree not to:

• Use the Service for any fraudulent, abusive, or unlawful purpose;
• Misrepresent or manipulate customer feedback;
• Upload or transmit any harmful code or content;
• Attempt to gain unauthorized access to the Service or interfere with its functionality.

5. Termination for Abusive Use

We reserve the right to suspend or terminate your access to the Service, without notice or liability, if we determine in our sole discretion that you have misused the Service. Specifically, if you fail to reasonably address or act upon similar-looking private feedback submitted through the Service for a continuous period of three (3) weeks, we may consider such inaction as an unjustifiable abuse of the platform. In such cases, we may terminate your account and all associated services.

6. Intellectual Property

We retain all right, title, and interest in and to the Service, including all software, data, and materials provided. You may not copy, reproduce, or create derivative works based on the Service without our prior written consent.

7. Disclaimers and Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted or error-free. To the maximum extent permitted by law, we disclaim all liability for any indirect, incidental, or consequential damages arising from your use of the Service.

8. Indemnification

You agree to indemnify, defend, and hold harmless [Your Company Name] from and against any claims, damages, or expenses arising out of your use of the Service or violation of these Terms.

9. Governing Law

These Terms shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any dispute shall be resolved exclusively in the courts of Ontario.

10. Modifications

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website and are effective upon posting. Your continued use of the Service constitutes your acceptance of the revised Terms.

11. Contact

If you have any questions about these Terms, please contact us at:

THE FIVE STARZ

Mobarak Mondal

info@thefivestarz.com

519-731-6162

By using the Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.